5 ways to fix disconnected from anydesk network

Hello friends do you use other desk software for remote access? Do you get “disconnected from anydesk network” error while running your Anydesk software? If so, then in today’s article, we have provided step-by-step information on how to fix this disconnected from anydesk network error.

If you have come here struggling with this problem, then you have come to the right place. If you follow our given process, then you will definitely be able to solve this problem of anydesk happening in your system.

AnyDesk is a remote desktop software. Through this software, you can remotely access someone else’s computer from your computer. This software runs through the Internet. However, sometimes users encounter internet issues while using AnyDesk. Like Disconnected from AnyDesk network, AnyDesk not Connected to the Server, error etc. So let’s know how to solve this problem.

How to fix disconnected from anydesk network error?

To solve this problem, everyone talks about adopting different methods. But if you follow these 5 processes below step by step, your problem will definitely be solved.

#Step 1: Check your internet connection

If you are facing AnyDesk “Disconnected from network” error, the first step is to make sure that your internet connection is stable and working properly.

If you want to measure the speed of the internet running in the system, then there are many sites from which you can measure the speed of your internet. Like Fast.com, Speedtest by Ookla, Speakeasy etc.

If your Internet connection is slow or unstable, you may experience connection issues with AnyDesk. So first fix your internet connection. If your internet connection is good and your internet speed is also good, still you are facing the problem of anydesk, then follow the next step.

#Step 2: Update AnyDesk to the latest version

Another common cause of “disconnected from AnyDesk network” error is using outdated software. Make sure you are using the latest version of AnyDesk software. Apart from this, if your operating system is 32-bit, then use 32-bit Anydesk software. Otherwise, if the operating system is 64-bit, then use 64-bit Anydesk.

To check for updates first, open the AnyDesk application. After that click on the 3 lines shown on the top right corner. Click the “Help” menu, and click “Check for Updates”. If an update is available, install it and restart AnyDesk.

#Step 3: Check AnyDesk network settings

If you have good internet connection and you are using latest version of AnyDesk. Even after that, if you are facing this issue, then this error might be caused by some setting change in AnyDesk connection setting.

To go to Anydesk connection settings, first open the AnyDesk application and click on the 3 lines in the top right side. After that go to the “Settings” option. Click on the “Connection” option and make sure whether a “Proxy-server” or “Port number” is specified or not.

There is no need to enter any proxy or port number on any desk if you are using a broadband connection or private IP address. If you are using an office computer and IP address is given on that system then please set the proxy to the Proxy server option and “8080” on Port number given to that system.

#Step 4: Restart AnyDesk service

Sometimes, restarting the AnyDesk service fixes the “disconnected from AnyDesk network” error. For this, you need to press Windows + R key and type “services.msc” in the Run dialogue box. After that, your system’s services window will open.

In the Services window, you’ll need to search anydesk and find “AnyDesk Service”. After locating that option, right-click on it and select the option “Restart”. After the service restarts, try connecting again.

#Step 5: Disable Firewall or Antivirus temporarily

Firewall or antivirus software sometimes prevents AnyDesk from providing an Internet connect. So, if your system is detecting disconnected from AnyDesk network problem while running anydesk then temporarily disable your firewall or antivirus software.

Then try connecting to AnyDesk again. If the connection works after disabling the firewall or antivirus, just disable the firewall or antivirus software when you open AnyDesk.

If your problem is still not solved, then first uninstall anydesk installed on your computer. After that download your system-supported setup from anydesk official website and install it. This will definitely solve your problem.


The “disconnected from AnyDesk network” error can frustrate you. But if you follow the above steps it may help to solve the problem. With this type of problem occurring in your system, always make sure that your internet connection is stable or not. Also, use the latest version of AnyDesk.

I hope you have solved your problem by following this step. If you have any kind of doubt then you can tell us. We will definitely solve your problem.

If you liked this article, then definitely share it with your friends and on social media. So that the person struggling with the problem can get the solution. Thanks for reading this article.

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