7 Ways to Fix Dell Laptop Touchpad Not Working Windows 10

Do you use Dell laptop? Problems like Dell Laptop Touchpad Not Working are coming. You are very frustrated with this Touchpad not working problem. If so, don’t be frustrated. Because in this article we have talked about some better methods to solve this problem. Therefore, please read the article completely.

Laptop touchpad not working problem does not occur only in Dell laptops. This touchpad not working problem can happen in every laptop. Some particular reasons are responsible for this problem. Some laptops also have a trackball in the middle of the keyboard in addition to the touchpad. You can also move the mouse with this.

The reason behind touchpad not working in laptop is related to both software and hardware. If it is hardware-related then you can take it to a laptop repair shop or service center and get it repaired. But if there is a software related problem then you should know how to fix it. So, let’s know about how to fix Dell laptop touchpad not working problem.

How to Fix Dell Laptop Touchpad Not Working Windows 10?

There are many reasons behind the Dell laptop touchpad not working on Windows 10. This problem can be due to software or hardware. So let us know about the software-related causes and how to fix this.

Enable Touchpad

If for some reason your laptop’s touchpad is not working, first check whether your touchpad is enabled or disabled. This touchpad enables and disable option is available on the keyboard of some laptops and on the touchpad of some laptops. To enable touchpad option, you need to follow the steps given below.

  • In laptops which have a touchpad icon on the keyboard, to enable and disable it, you have to press the Fn + touchpad function key simultaneously.
  • If your touchpad has been disabled, by pressing these two together, it will become enabled and will start running.
  • If a dot light in the touchpad on your laptop, then it is the enable and disable option of your touchpad.
  • Double touch on that dot light enables and disables the touchpad. By following this process, you can turn on the touchpad of your laptop.

Restart your laptop

On restarting, the problem occurring in the laptop or computer gets solved. This is because some functions of the laptop do not work properly due to some software conflict or due to external device installed in it. If you restart the laptop then the problem in the laptop gets fixed. Therefore, if Dell laptop touchpad not working problem occurs, it should be restarted once.

Clean Touchpad Area

Sometimes it does not work properly if there is dust in the touchpad. If there is dust on it, the mouse will not move properly when moved. It moves intermittently. Therefore, always keep the laptop as well as the touchpad clean. Apart from this, keep in mind that do not use the touchpad while holding water, oil or while eating anything. Due to this, there is a possibility of touchpad not working problem.

Update Dell Touchpad Drivers

Sometimes when Dell laptop touchpad not working problem occurs, one of the reasons is that the touchpad driver is not updated. That’s why the driver should always be up to date. Follow the steps given below to update the driver.

  • First, click on This PC and click on the Manage option.
  • After that click on the Device Manager option given in the left side bar.
Device manager
  • After that click on Mice and other pointing devices option and open it.
  • You will see the touchpad driver there, you will have to right-click on it and click on update driver.
  • Click on the “Select automatically for driver” option and process for updating the touchpad driver.
  • It will search the original driver from its official site and update the driver.

Window Update

If even after updating the driver, it is not getting updated and an error is coming, then it means that your Windows is not updated. Therefore, first update the Windows installed in your system. To update Windows, follow the steps given below.

  • Press Windows Key + I to open the setting.
  • Open it by clicking on Update & Security.
  • After that Windows Update option will open. You click on Check for Updates and click on Download and Install Updates to update Windows 10/11 on your system.

Reset Windows

If the laptop touchpad not working even after following all the processes given above then you have to reset your laptop or reinstall the fresh windows in it. Resetting a laptop returns it to the way it was when you bought it. Before resetting, keep one thing in mind that do not keep your important files in the drive where Windows is installed i.e. in the “C” drive. Store it in another driver. Follow the steps given below to reset your laptop.

  • First press Windows + I key simultaneously. It will open the Windows setting.
  • After that, click on the Update & Security option.
  • After opening the Update & Security option, you will see an option for Recovery in the left sidebar where you have to click.
  • After clicking on the Recovery option, click on Get Started in Reset this PC.
  • Then click on Keep my files and follow the on-screen steps to reset Windows 10/11 on your Dell laptop and fix this problem.

After resetting the laptop, if the Dell laptop touchpad not working because of any software-related problem then it will definitely get fixed.

Hardware Fault

If the touchpad is not working even after resetting the laptop, then it could be a hardware fault. These hardware faults can be of many types. Such as water damage, PCB circuit breakage, IC damage, or damage to the cable connecting the touchpad to the motherboard, etc. If such hardware failure occurs then you can directly contact Dell service center or laptop repairing center.

If you know the chip level repair of a laptop and you have the material to fix it then you can fix it. Otherwise, give it to the service center for repair.

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Why is my touchpad not working?

There are many reasons behind laptop touchpad not working. Some important reasons are driver issues, hardware malfunctions, disabled touchpad settings, software conflicts or Windows and driver update problems.

How can I troubleshoot my touchpad not working?

First start by checking if the touchpad is enabled in your device settings. After that restart the laptop and update the touchpad drivers. Try connecting an external mouse to see if the touchpad issue persists. If these steps do not resolve the issue and it appears to be a hardware fault, take it to a laptop service center.

Can a virus or malware cause touchpad issues?

Although this is rare. But due to virus, your laptop’s driver files or Windows files can get corrupted. Due to which issues like touchpad not working can be created.

Is there a keyboard shortcut to enable or disable the touchpad?

Yes, many laptops have function keys to enable and disable the touchpad. To enable or disable the touchpad, you have to press the Function key of the touchpad along with the Fn key.

Can hardware issues cause touchpad problems?

Yes, hardware issues like faulty touchpad module, lost connection, water damage or physical damage can cause touchpad problems. If software techniques don’t resolve the problem, it’s best to have the hardware inspected by a professional technician.


A Dell laptop touchpad not working problem can frustrate you a lot. Through this article, we have provided you with complete information about why this problem occurs and how to fix this issue. I hope that after reading this article you will be able to solve the laptop touchpad not working problem easily.

If your problem is not solved then you can tell us. We will try our best to solve your problem. If you liked reading this article or learned something, then do not forget to share it on your friends and social media. Thanks for reading this article.

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